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ProFactor Software Frequently Asked Questions
General
StyleManager
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Some code I have doesn't seem to get
restyled. Why is that?
The most likely reason is if the code is '#if'd out. StyleManager treats
your code the same way as a compiler would, so it will only restyle the parts of
your file that are actual compiled code.
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StyleManager gives me a 'statement error' on
some code that looks fine. The code then restyles incorrectly.
Why?
The most common reason for this is from the use of macros in the file that
StyleManager doesn't know about, which are '#define'd in a header file.
This is usually solvable by enabling the 'Obtain additional paths from the IDE'
option, which ensures StyleManager can find all necessary header files to parse
the code.
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Could you add feature 'X'?
We're always looking for ways to improve our software, so please feel free to
drop us a line if you have any suggestions, at
profactor@profactor.co.uk.
We take all requests seriously, and in many cases have fast-tracked feature
requests into new releases where it has been possible to do so.
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Why does it take a long time to restyle certain
files / selections?
Unlike many of our competitors, StyleManager uses a full compiler front-end to
parse the code. This means it can take quite a while to process a large
body of code, but the upshot is that it can provide a more reliable restyle
since it knows more about what the code means. This also applies to
selection restyles: The selection only makes sense within the context of the
rest of the code (for example, to determine if a function is free-standing or a
class method), so the whole file will always needs parsing.
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I can't get StyleManager to work on VS2002 / VS
Express Edition.
We've had to drop support for 2002 due to .NET1.0 compatibility issues. VS
Express Edition doesn't have full support for external add-ins, so we're
unlikely to ever be able to support that platform.
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Will there be a Visual Studio 6 version?
Unfortunately, due to the differences between earlier Visual Studio versions and the .NET versions,
we are unable to create a Visual Studio 6 version.
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Is there a command-line version of StyleManager?
Yes - the command-line version is installed to the location you specified during installation, usually
c:\Program Files\ProFactor\StyleManager\StyleManager.exe. For simple usage instructions,
simply run it from a command prompt.
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Are there any plans to port StyleManager to
other platforms?
Ports to other platforms are under consideration with us; it all
depends on how much interest there is. Let us know what you think!
If there's enough interest in a port to a particular platform then we'll provide
one.
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I can't find the 'restyle selection'
button. Where is it?
The Visual Studio command system is certainly a quirky beast! We've made a
number of revisions to our installation process recently, so if you're having
problems with missing toolbar icons then please try installing the latest
version. We're fairly confident that the toolbar should be reliably
updated now.
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My StyleManager toolbar has disappeared.
How do I get it back?
Reinstalling the software should solve this problem, but failing that, a
work-around for VS.NET 2003 is to open a VS command line and type 'devenv
/setup'. However, this will reset
all your toolbars and configurations, so
we advise that you only use this as a last resort.
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I've found problems with non-ASCII characters
causing source code corruption.
We fixed this severe problem in v1.06, so please install the most up-to-date
version of the product to ensure you don't face this corruption bug.
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The progress bar doesn't show much
progress.
We'd love to fix this, but it's actually a quite tough due to the complexity of
parsing source code. The progress bar does show useful progress when
restyling a whole project, however.
License System
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My hardware has changed and now I need to
re-authorise the software, but the license system says I have no licenses
left. Can you reset my license please?
If you log in to our support site you can reset your license yourself to allow
it to be re-authorised. This is completely automated; the license will be
reset instantly. Please note that there are a limited number of times that
our system will allow automated resetting, after which you'll need to email us
to reset the license. Alternatively, it is possible to download the license
file directly from our support site using a normal web browser. This can be
found by logging in and viewing the details of your purchase.
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StyleManager keeps asking me to reauthorise
it.
Some users may have experienced problems with our license system when running on
a virtual PC, or when changing network hardware. Our license system no longer
generates licenses that are tied to specific hardware now, so we recommend
that you relicense the software one more time to ensure you do not face this
problem in future.
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StyleManager says it can't contact the license
server to authorise itself. How can I authorise the software?
The license system is designed to operate through any normal firewall or
NAT-based router (it uses pure HTTPS). You may find your virus checker,
ad-blocker, or other system firewall may be blocking the request
altogether. If you're persistenly facing such problems then please try
disabling any software which might interfere with your internet connection for
the duration of the authorisation process. Alternatively, it is possible to
download the license file directly from our support site using a normal web
browser. This can be found by logging in to our support site and viewing the
details of your purchase. Failing that, email us at
support@profactor.co.uk and we can
provide instructions and a license file for manual authorisation.
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Why do you use an activation-based licensing
system?
After some useful feedback from our customers, our licensing system is no longer
activation-based. Licenses generated for recent versions of our software are not
bound to specific machine hardware. Customers should find that our license files
work in a quite traditional fashion, but with the added benefit of our automated
license installation system. In most cases, installing the license is as simple
as entering the key you receive after purchasing the software.
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